Your strong performance enrolling individuals and families in Marketplace coverage has earned you a spot in the HealthCare.gov Elite Circle of champions for 2019. You have not attained status in the Elite Circle of Champions because you have helped individuals and families make 100 or more plan selections during this year’s Open Enrollment Period.
Thank you for the outstanding work you have done to help your clients weigh their coverage options and enroll in coverage that meets their needs.
We continue to listen to you and make improvements to our resources in support of the work you do. for example, you suggested making it easier for consumers to connect with you. In response, this year it’s easier for consumers to find you using our “Find Local Help” tool and for you to be listed in all states where you hold a valid health insurance license. Additionally, our new “Help on Demand” tool makes it possible for consumers to connect with you directly from HealthCare.gov. Finally, we continue to improve our training platform to make it easier for agents and brokers to obtain training and to continue growing their business.
Let me close by saying, thank you—your hard work and dedication is connecting people to health care in your community. We value your commitment to the Marketplace and to your clients, and we are committed to working with you.
Director, Center for Consumer Information & Insurance Oversight
Deputy Administrator, Centers for Medicare & Medicaid Services